TERMS OF SERVICE

Last Updated: 01/05/2025

AGREEMENT TO OUR LEGAL TERMS

These TERMS OF SERVICE constitute a legally binding agreement made between Digital Forge LTD, a company incorporated under the laws of Cyprus, with its registered office at:

12 Agiou Therapontos, Morfeas Complex, Flat 2
8036 Paphos, Cyprus
Phone: +357 97 775 557
Email: support@digitalforge.click

(“Company”, “we”, “us”, or “our”), and you, whether acting personally or on behalf of an entity (“you”), concerning your access to and use of the website https://digitalforge.click (the “Site”) and any related products, marketing services, consultations, or features collectively referred to as the “Services.”

By accessing the Services, you confirm that you have read, understood, and agreed to be bound by the entirety of these TERMS OF SERVICE.
IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated into these Terms by reference. We reserve the right, in our sole discretion, to update or modify these Terms at any time. All changes are effective immediately upon posting. It is your responsibility to review these Terms regularly to stay informed. Continued use of the Site or Services following any such changes shall constitute your acceptance of the revised Terms.

The Services are intended for individuals who are at least 18 years old. Persons under 18 are not permitted to access or use the Services.

Table of Contents

  1. OUR SERVICES
  2. INTELLECTUAL PROPERTY RIGHTS
  3. USER REPRESENTATIONS
  4. PROHIBITED ACTIVITIES
  5. USER-GENERATED CONTRIBUTIONS
  6. CONTRIBUTION LICENCE
  7. CLIENT MATERIALS
  8. THIRD-PARTY WEBSITES AND CONTENT
  9. SERVICE MANAGEMENT
  10. PRIVACY AND DATA PROTECTION
  11. COOKIES
  12. TERM AND TERMINATION
  13. MODIFICATIONS AND INTERRUPTIONS
  14. DISCLAIMERS
  15. LIMITATIONS OF LIABILITY
  16. INDEMNIFICATION
  17. DISPUTE RESOLUTION
  18. GOVERNING LAW
  19. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
  20. MISCELLANEOUS
  21. CONTACT INFORMATION

1. OUR SERVICES

The Services provided by Digital Forge LTD consist of digital marketing activities, including but not limited to:

  • Strategic planning and development of digital advertising campaigns,
  • Paid media buying and campaign optimisation across platforms such as Google Ads, Meta (Facebook/Instagram), TikTok, and Microsoft/Bing,
  • Search engine optimisation (SEO),
  • Content creation for social media platforms,
  • Funnel design, landing page consultation, and conversion optimisation,
  • Digital public relations (PR), influencer outreach, and media visibility services,
  • Campaign analytics and performance reporting.

All Services are provided for business use and commercial purposes only. The Company does not guarantee specific results, performance outcomes, or timelines unless expressly stated in a separate, signed service agreement.

The information provided via the Site is intended for general informational purposes only and does not constitute binding advice, a contractual offer, or a guarantee of service suitability for any particular business, industry, or legal environment.

We reserve the right to refuse, restrict, or terminate access to our Services to any user or organisation at our sole discretion, including in instances where the provision of services may violate applicable laws or compromise the Company’s integrity or reputation.

You acknowledge that the Services may not be appropriate, available, or compliant in all jurisdictions, and it is your sole responsibility to ensure your use of the Services complies with all applicable local laws and regulations.

2. INTELLECTUAL PROPERTY RIGHTS

2.1 Ownership of Intellectual Property

Unless otherwise indicated, the Services, including all source code, databases, functionality, software, website design, text, photographs, audio, video, and graphics (collectively, the “Content”), and the trademarks, service marks, and logos contained therein (the “Marks”), are the exclusive property of Digital Forge LTD or are licensed to us, and are protected by copyright, trademark, and other applicable intellectual property laws and treaties in the European Union and internationally.

The Content and Marks are provided on the Site and through the Services “AS IS” for your internal business use only and may not be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

2.2 Limited Licence to You

Subject to your compliance with these Terms, we grant you a non-transferable, non-exclusive, revocable licence to access and use the Services and to download or print portions of the Content solely for your internal use in evaluating or engaging our Services. You may not modify or make any derivative works from our Content or Marks.

This licence does not include any resale or commercial use of any part of the Services, or the right to collect and use data, listings, descriptions, or other content for the benefit of a third party.

Any unauthorised use of the Services or Content will immediately terminate the licence granted herein and may subject you to civil and/or criminal liability under applicable law.

2.3 Requests for Permission

If you wish to use, reproduce, or distribute any part of the Services, Content, or Marks outside the permitted scope described above, you must obtain prior written consent by contacting us at: support@digitalforge.click

We reserve all rights not expressly granted to you in and to the Site, the Services, the Content, and the Marks.

3. USER REPRESENTATIONS

The Site is intended solely for informational and commercial engagement purposes. No user account creation, profile setup, comment submission, or public-facing user content is permitted.

By using this Site, you acknowledge and agree that:

  • You are not permitted to publish, post, or transmit any personal or public representations, including but not limited to user reviews, testimonials, comments, or content submissions, through the Site unless specifically requested by us during direct project collaboration.
  • Any unsolicited content or representations submitted through public or unauthorised channels (e.g., contact forms used for unrelated commentary or promotional spam) may be disregarded, deleted, or archived without obligation or acknowledgement.
  • All user-to-company communication is limited to direct, private correspondence initiated through authorised contact channels, such as business inquiry forms or direct email.

We reserve the right to restrict or reject any unauthorised user submissions or representations made outside the scope of our expressly defined service workflows.

4. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make them available. The Services may not be used in connection with any commercial endeavours except those specifically endorsed or approved in writing by Digital Forge LTD.

As a user of the Services, you agree not to:

  1. Unlawful Conduct: Use the Services in any way that violates applicable laws or regulations, including but not limited to those related to advertising standards, intellectual property, data protection (including GDPR), or digital communications.
  2. Deceptive or Fraudulent Behaviour: Misrepresent your identity, impersonate another person or entity, or engage in any form of deceptive or misleading conduct.
  3. Automated Access and Scraping: Use automated systems, bots, scripts, or scrapers to collect information, crawl, or interact with the Site or Services without prior written permission.
  4. Security Violations: Attempt to interfere with, disable, or compromise the integrity, security, or availability of the Services, servers, or networks connected to the Site.
  5. Harmful Software and Code: Upload, transmit, or distribute any viruses, malware, spyware, or other harmful code intended to damage or interfere with the Services, systems, or user experience.
  6. Intellectual Property Infringement: Upload or use content you do not have the right to use, or that infringes the intellectual property rights of any third party.
  7. Abuse, Harassment, or Hate Speech: Use the Services to harass, threaten, abuse, or incite violence against others; to distribute defamatory, obscene, pornographic, or otherwise objectionable content.
  8. Unsolicited Promotions or Spam: Use the Services to distribute unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, or pyramid schemes.
  9. Reverse Engineering and Interference: Attempt to reverse-engineer, decompile, or otherwise extract or derive source code or structure from the Site or its underlying systems.
  10. Commercial Exploitation: Use any part of the Services or Content for resale, licensing, sublicensing, or redistribution without our prior written consent.
  11. Platform Manipulation or Interference: Attempt to manipulate ad campaigns, performance metrics, or reporting functions in ways not permitted by the terms of our service agreements or platform partner terms.

Violations of any of the above may result in immediate termination of your access to the Services and may constitute grounds for legal action, including civil or criminal liability.

5. USER-GENERATED CONTRIBUTIONS

The Services may offer you the opportunity to submit or upload content, information, feedback, or materials to us directly or via integrated tools (collectively, “Contributions”), which may include but are not limited to:

  • Feedback or evaluations regarding our Services;
  • Testimonials or performance references;
  • Media assets, copy, or suggestions supplied in the course of project collaboration.

By submitting any Contributions, you agree to the following terms:

5.1 Responsibility for Contributions

You are solely responsible for your Contributions. You warrant that:

  • You own or have obtained all necessary rights, licences, consents, and permissions to provide the Contribution;
  • Your Contribution does not and will not infringe upon the intellectual property, privacy, publicity, or other rights of any third party;
  • Your Contribution is not defamatory, abusive, unlawful, or otherwise objectionable.

We have no obligation to monitor or moderate Contributions but reserve the right to remove or restrict any Contribution that, in our judgment, violates these Terms or applicable law.

5.2 Contributions Are Non-Confidential

Unless otherwise agreed in writing, Contributions are deemed non-confidential and non-proprietary, and you acknowledge that we may use them without restriction for any lawful business purpose, including but not limited to improving the Services, marketing, development, and analytics.

6. CONTRIBUTION LICENCE

By submitting or uploading any Contributions to Digital Forge LTD, you hereby grant us a worldwide, perpetual, irrevocable, non-exclusive, transferable, royalty-free licence to use, reproduce, host, publish, translate, adapt, distribute, perform, display, archive, and otherwise exploit the Contributions in connection with our business operations.

This licence includes the right to:

  • Use your Contributions in connection with the development, promotion, or marketing of our Services;
  • Incorporate feedback into future service or product updates;
  • Publicly display testimonial content, case references, or collaborative materials (with your separate permission where attribution is required by law or custom);
  • Sub-licence the Contributions as needed to our service providers, partners, or affiliates for the limited purpose of delivering or improving our Services.

You retain ownership of your Contributions, and this clause does not limit your rights to use them in any other context. However, you waive any moral rights to the extent permitted by applicable law, and you agree not to assert any claim based on moral rights (including rights of attribution or integrity) against us or any third-party licensee acting lawfully under this licence.

If you do not wish to grant us these rights, do not submit any Contribution unless we have entered into a separate agreement with different terms governing its use.

7. CLIENT MATERIALS

In the course of providing Services, you may supply us with access to assets, data, platforms, or intellectual property (collectively, “Client Materials”), which may include:

  • Brand guidelines, visual assets, or trademarks;
  • Advertising copy, landing page text, or keyword lists;
  • Access credentials for advertising, analytics, or social media platforms;
  • CRM data, email lists, or sales funnel configurations.

By providing such Client Materials, you represent and warrant that:

  1. Ownership and Authority: You either own all rights in the Client Materials or have obtained all necessary permissions, licences, and approvals to provide them to us for use in the Services.
  2. Lawful Use: The Client Materials do not violate any applicable law or regulation, and do not infringe the intellectual property, privacy, or contractual rights of any third party.
  3. Limited Use Licence to Us: You grant Digital Forge LTD a non-exclusive, royalty-free, limited licence to use, reproduce, modify, adapt, and distribute the Client Materials solely as necessary for the purpose of delivering the agreed Services.
  4. Accuracy and Suitability: You are solely responsible for the accuracy, completeness, and suitability of any Client Materials you provide. We are not obligated to fact-check, verify, or audit such materials unless explicitly agreed.
  5. Liability and Indemnification: You agree to indemnify and hold harmless Digital Forge LTD from any claims, damages, or liabilities arising from the use of Client Materials in accordance with your instructions.

We reserve the right to refuse to use any materials we reasonably believe to be unlawful, unethical, or in breach of platform policies or applicable regulation.

8. THIRD-PARTY WEBSITES AND CONTENT

8.1 Third-Party Integrations and Platforms

As part of our Services, we may provide access to or facilitate the use of third-party platforms, software, or integrations, including but not limited to:

  • Google Ads, Meta (Facebook, Instagram), TikTok, LinkedIn, Bing/Microsoft Ads, Reddit,
  • Analytics platforms such as Google Analytics, Meta Pixel, or Tag Manager,
  • Media databases, SEO tools, scheduling software, and other digital marketing utilities.

You acknowledge that these third-party platforms are operated independently and are subject to their own terms, policies, and limitations. We make no warranties or representations as to their availability, accuracy, compliance, or continued operation.

You are responsible for complying with all applicable third-party terms of use, service agreements, and data-sharing policies when granting us access to these platforms on your behalf.

8.2 Links to External Websites

The Site may contain links to third-party websites, resources, or content. These links are provided for convenience only. Digital Forge LTD does not endorse or assume any responsibility for the availability, accuracy, legality, or content of any such external sites.

Accessing or using any third-party content is done at your own risk. We are not liable for any harm or damages arising from your interaction with any third-party website, software, or service, including payment processors or platform providers.

8.3 Third-Party Service Downtime

We are not responsible for any service failures, data loss, account bans, or performance issues caused by changes to third-party platforms or downtime beyond our control.

If your campaign performance or technical access is impaired due to third-party service limitations, such disruption will not constitute a breach of contract on our part unless explicitly assumed under a signed service-level agreement (SLA).

9. SERVICE MANAGEMENT

We reserve the full right, but not the obligation, to manage the Services in a manner that:

  • Ensures stability, security, and commercial viability of our operations;
  • Supports legal compliance, intellectual property protection, and ethical conduct;
  • Preserves the integrity of our brand, network, infrastructure, and customer experience.

9.1 Monitoring and Enforcement

Without limiting any other rights, we may, in our sole discretion and without notice:

  • Monitor usage of the Site and Services for violations of these Terms;
  • Take legal action against anyone who breaches these Terms, including reporting such Users to law enforcement authorities;
  • Restrict, suspend, or terminate your access to all or part of the Services, without liability, if we determine that you have violated these Terms or applicable law;
  • Refuse, modify, or remove any content that we deem objectionable, infringing, unlawful, or damaging to our reputation or business interests.

We reserve the right to review, audit, and remove content or user actions that pose reputational, financial, legal, or operational risks.

9.2 Suspension for Compliance or Security

We may suspend your access to Services temporarily or permanently in the event of:

  • Suspected fraud, abuse, or unauthorised activity;
  • Legal investigation or court order;
  • Urgent security concerns or platform breaches;
  • Non-payment or other contract violations.

We will make reasonable efforts to notify you in advance where feasible, but are not liable for any resulting loss or delay.

10. PRIVACY AND DATA PROTECTION

10.1 General Compliance

Digital Forge LTD is fully committed to protecting the privacy and personal data of all users and clients in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 – “GDPR”), the ePrivacy Directive (Directive 2002/58/EC), and all relevant national laws applicable within the European Union.

All data processing activities are conducted strictly within the EU, using EU-based hosting and infrastructure providers. No personal data is transferred outside the European Economic Area (EEA) unless specifically authorised and subject to appropriate safeguards under Chapter V of the GDPR.

10.2 Roles and Responsibilities

  • Digital Forge LTD acts as the Data Controller with respect to all personal data collected directly via the Site (e.g., contact forms, analytics, communications).
  • Where we process client-owned data in the course of providing Services, we act as a Data Processor and will enter into a separate Data Processing Agreement (DPA) where required under Article 28 GDPR.

10.3 Lawful Basis for Processing

We only process personal data on one or more of the following lawful bases:

  • Consent – where you have actively given permission (e.g. marketing forms, cookies);
  • Contractual necessity – to deliver requested Services or respond to enquiries;
  • Legitimate interests – to ensure website functionality, protect legal rights, or manage security;
  • Legal obligation – where processing is required by law.

10.4 Data Subject Rights

Under GDPR, you have the right to:

  • Access your personal data (Art. 15 GDPR);
  • Request rectification or erasure of inaccurate data (Art. 16 & 17);
  • Restrict or object to certain processing activities (Art. 18 & 21);
  • Receive your data in a portable format (Art. 20);
  • Withdraw consent at any time where consent is the basis for processing (Art. 7(3));
  • Lodge a complaint with your local Data Protection Authority.

10.5 Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or to comply with legal, regulatory, or contractual obligations. Retention periods are defined in our internal data retention policy and vary depending on the nature of the data and use case.

10.6 Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including but not limited to:

  • Data encryption in transit and at rest;
  • Access controls and user authentication;
  • Internal policies for data minimisation and confidentiality;
  • Regular review of data processors and suppliers for GDPR alignment.

Full details regarding our data practices can be found in our PRIVACY POLICY, which is incorporated into these Terms by reference.

11. COOKIES

11.1 Use of Cookies

The Site uses cookies and similar technologies to optimise user experience, ensure essential site functionality, analyse traffic, and support affiliate tracking. Cookies are small text files stored on your device when you access a website.

We use the following categories of cookies:

  • Essential Cookies: Necessary for the operation and security of the Site. These cannot be disabled and do not require consent.
  • Analytics Cookies: Help us understand how visitors interact with the Site (e.g., page views, bounce rates). These are non-essential and require your consent.
  • Affiliate Tracking Cookies: Allow us to identify affiliate traffic and attribute referrals accurately. These are also non-essential and subject to your consent.

11.2 Consent and Cookie Preferences

Non-essential cookies (analytics and affiliate tracking) are only activated with your explicit consent in accordance with the ePrivacy Directive and GDPR.

You can manage or revoke your cookie preferences in two ways:

  1. Cookie Consent Banner (CookieYes): Upon first visit, you are presented with a cookie banner enabling you to:
    • Accept all cookies
    • Reject non-essential cookies
    • Customise individual preferences
    You can revisit this banner at any time by clicking “Manage Cookie Preferences” in the Site footer.
  2. Browser Settings: You may also configure your cookie settings through your browser. Most modern browsers allow you to:
    • Block or limit third-party cookies
    • Delete existing cookies
    • Configure preferences for future browsing sessions
    Browser-specific instructions:
Note: Disabling essential cookies may impair certain features or functions of the Site.

Full details regarding the categories, providers, and retention periods of cookies used can be found in our COOKIES POLICY, which forms an integral part of these Terms.

12. TERM AND TERMINATION

12.1 Term

These Terms remain in full force and effect while you use the Site or Services. They constitute a binding agreement from the moment you access the Site or engage with us, and continue to apply unless superseded by a more specific written contract or unless terminated in accordance with this section.

If you enter into a separate service agreement with Digital Forge LTD, these Terms apply only to your general use of the Site and any supplemental policies not addressed in your contract.

12.2 Termination by the User

You may terminate your use of the Services at any time by:

  • Ceasing to access the Site;
  • Withdrawing consent where applicable (e.g., cookies or communications);
  • Notifying us in writing if you have an active service relationship and wish to close your account or terminate a contract (subject to cancellation terms agreed separately).

12.3 Termination by the Company

We reserve the right, in our sole discretion, to suspend or terminate your access to the Site or Services at any time and for any reason, including but not limited to:

  • Breach of these Terms;
  • Violation of applicable law or third-party rights;
  • Abuse, fraud, misuse, or unauthorised use of the Site or Services;
  • Failure to pay agreed service fees under a separate contract;
  • Security risks, operational concerns, or reputational threats to the Company.

Where feasible, we will provide prior written notice of termination. However, we may suspend or terminate access without notice if circumstances reasonably require immediate action.

12.4 Effects of Termination

Upon termination:

  • All rights granted to you under these Terms shall immediately cease;
  • We may delete or anonymise any associated user data, except where retention is required by law or justified under GDPR (e.g., billing, audit, compliance);
  • If you are party to a separate service agreement, its termination provisions will govern project closure, outstanding fees, deliverables, and post-termination obligations.

Termination of these Terms will not affect any legal rights, remedies, or obligations that may have arisen prior to termination.

13. MODIFICATIONS AND INTERRUPTIONS

13.1 Changes to Services and Content

We reserve the right to modify, update, enhance, limit, or discontinue any part of the Site or Services at any time, for any reason, and without prior notice. This may include changes to:

  • The structure, design, or functionality of the Site;
  • The availability of certain features, campaigns, or tools;
  • The scope, pricing, or format of our digital marketing offerings.

Such modifications shall not constitute a breach of contract unless expressly guaranteed by a written service agreement.

We are under no obligation to maintain any particular content, campaign type, tool, or functionality for any set duration, unless otherwise agreed in writing.

13.2 Temporary Suspension

We may suspend access to the Site or Services in order to:

  • Perform routine or emergency maintenance;
  • Address system errors or security vulnerabilities;
  • Comply with legal obligations or third-party platform rules;
  • Protect our infrastructure, intellectual property, or business operations.

Where possible, we will notify you in advance of scheduled downtime. However, we shall not be liable for any loss, disruption, or inconvenience caused by temporary unavailability, interruptions, or delays.

13.3 Availability Disclaimer

The Site and Services are provided on an “as-is” and “as-available” basis. While we endeavour to maintain availability, we do not guarantee uninterrupted access. Your access may be affected by factors beyond our control, including but not limited to:

  • Internet connectivity issues
  • Third-party service outages
  • Host server maintenance
  • Force majeure events

We expressly disclaim all liability for damages arising from service unavailability, to the fullest extent permitted by law.

14. DISCLAIMERS

14.1 General Disclaimer

The Site and all related Services are provided on an “as is” and “as available” basis. To the fullest extent permitted under applicable law, Digital Forge LTD disclaims all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, or non-infringement;
  • Any guarantees of accuracy, completeness, or timeliness of information;
  • Any assurances regarding the uninterrupted or error-free operation of the Site or Services.

You use the Site and Services at your own risk. We do not warrant that the Site, its servers, or any communication from us will be free of viruses, malware, or other harmful components.

14.2 No Results Guarantee

Unless explicitly agreed in writing, we do not guarantee:

  • Specific outcomes, rankings, click-through rates, return on ad spend (ROAS), or conversion rates;
  • The performance or uptime of third-party platforms such as Google, Meta, or TikTok;
  • The commercial success of any digital marketing strategy implemented using our Services.

Marketing results are influenced by numerous factors outside our control, including competition, audience behaviour, platform algorithms, ad spend limits, and economic conditions.

14.3 Third-Party Platform Disclaimer

While we may interact with, configure, or optimise content on third-party platforms on your behalf, we do not control or assume liability for those platforms’ functionality, policies, data handling, or business outcomes.

You acknowledge and accept that campaign visibility, account status, performance data, or suspension decisions made by third parties (e.g., ad account bans) are beyond our reasonable control and are subject to their respective terms of use.

15. LIMITATIONS OF LIABILITY

15.1 General Limitation

To the maximum extent permitted by applicable law, Digital Forge LTD shall not be liable to you or any third party for any indirect, incidental, special, punitive, exemplary, or consequential damages whatsoever, including but not limited to:

  • Loss of revenue or profits;
  • Loss of anticipated savings;
  • Business interruption;
  • Loss or corruption of data;
  • Loss of goodwill, opportunity, or reputation;
  • Platform-specific penalties or account actions.

This applies regardless of the legal basis (contract, tort, negligence, strict liability, statutory claim, or otherwise), even if we have been advised of the possibility of such damages.

15.2 Service-Specific Limitation

We are not liable for:

  • Third-party platform downtimes, ad account suspensions, or API changes;
  • Delays in service delivery due to late provision of Client Materials, approvals, or credentials;
  • Temporary unavailability of campaigns due to maintenance or reconfiguration;
  • Performance fluctuations in digital advertising that result from algorithmic or market changes.

15.3 Exceptions

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury resulting from our negligence;
  • Fraud or fraudulent misrepresentation;
  • Any matter for which it would be unlawful under applicable law to limit or exclude liability.

16. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Digital Forge LTD, its directors, officers, employees, affiliates, contractors, and service providers from and against any and all claims, losses, damages, liabilities, demands, costs, or expenses (including reasonable legal fees and court costs) arising out of or related to:

  1. Your breach of these Terms or any other agreement with us;
  2. Your use or misuse of the Services, including any unlawful or unauthorised use;
  3. Your infringement of any third-party rights, including intellectual property, privacy, or publicity rights;
  4. Any content or materials submitted by you (including Client Materials or Contributions), or provided on your behalf, that are inaccurate, unlawful, misleading, or infringing;
  5. Your violation of any applicable laws, regulations, or codes of conduct.

We reserve the right to assume exclusive control of any matter subject to indemnification by you, in which case you agree to cooperate fully in our defence and settlement of such matter.

This indemnity obligation shall survive the termination of these Terms and your use of the Site and Services.

17. DISPUTE RESOLUTION

17.1 Informal Resolution First

Before initiating any legal proceedings, you agree to attempt to resolve any dispute, controversy, or claim relating to these Terms or the Services (“Dispute”) informally by contacting us at:

Email: support@digitalforge.click

You must provide a written notice that clearly outlines the nature of the Dispute, the factual basis, and the specific relief sought. We will respond within 14 calendar days of receiving your notice, and both parties will then have 30 days to engage in good-faith negotiations.

Only after this informal process is exhausted may either party initiate formal legal action.

17.2 Jurisdiction and Venue

If a Dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the courts of the Republic of Cyprus, unless otherwise required by mandatory consumer protection law.

The place of performance and legal venue for all contractual obligations arising from or relating to these Terms is Paphos, Cyprus.

17.3 Governing Law

These Terms and any Dispute shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to any conflict of law principles.

If you are a consumer habitually residing in another EU member state, you may also benefit from the mandatory provisions of your local consumer protection law.

17.4 Cross-Border Dispute Resolution (EU)

In accordance with Regulation (EU) No 524/2013 on Online Dispute Resolution for consumer disputes, you may also submit disputes for out-of-court resolution via the European Commission’s ODR platform:

https://ec.europa.eu/consumers/odr

This does not restrict your right to bring proceedings before a competent court.

18. GOVERNING LAW

These Terms, their subject matter, and their formation (including any non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to conflict of law principles or provisions that would require application of the laws of any other jurisdiction.

You and Digital Forge LTD agree that the courts located in Paphos, Cyprus shall have exclusive jurisdiction over any dispute or claim arising from or related to these Terms or your use of the Services, unless otherwise required under applicable EU consumer protection laws.

Nothing in this section limits your statutory rights under the laws of your habitual residence within the European Union.

19. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using the Site, communicating with us, or engaging our Services, you:

  1. Consent to Electronic Delivery: Agree to receive all communications from Digital Forge LTD, including agreements, legal notices, invoices, disclosures, and other documentation, in electronic form via email, on-screen display, or by links to our website.
  2. Accept Legal Validity of Electronic Records: Acknowledge that all contracts, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing, in accordance with Directive 1999/93/EC, eIDAS Regulation (EU) No 910/2014, and applicable national laws.
  3. Agree to Use of Electronic Signatures: Consent to the use of electronic signatures and digital acceptance mechanisms (e.g., email confirmation, checkbox, clickwrap) to enter into legally binding agreements with us, including service contracts and policy acknowledgements.
  4. Maintain Communication Means: Confirm that you will maintain accurate contact details and have regular access to electronic communications as a condition of using the Services.

You may withdraw your consent to receive documents electronically by contacting us at support@digitalforge.click, though doing so may affect your ability to access or continue using certain Services.

20. MISCELLANEOUS

20.1 Entire Agreement

These Terms, together with our PRIVACY POLICY, COOKIES POLICY, and any additional agreements expressly incorporated herein by reference, constitute the entire agreement between you and Digital Forge LTD regarding your access to and use of the Services. They supersede all prior or contemporaneous oral or written communications, understandings, or proposals between the parties.

20.2 No Waiver

Our failure to exercise or enforce any right or provision under these Terms shall not operate as a waiver of such right or provision, nor shall any single or partial exercise preclude any other or further exercise thereof.

20.3 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable under applicable law, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

20.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. Any unauthorised assignment shall be null and void. We may assign or transfer our rights and obligations freely in connection with a merger, acquisition, corporate restructuring, or sale of assets.

20.5 Force Majeure

We shall not be liable or responsible for any failure or delay in performance under these Terms due to events beyond our reasonable control, including but not limited to: natural disasters, government actions, war, civil unrest, pandemic, labour disruptions, or internet outages (“Force Majeure Events”). Our obligations shall be suspended during the period such Force Majeure Event persists.

20.6 No Partnership or Agency

Nothing in these Terms shall be construed to create a joint venture, partnership, fiduciary, or agency relationship between you and Digital Forge LTD. You agree that no such relationship exists and that you have no authority to bind us in any respect.

20.7 Survival

All provisions that by their nature should survive termination shall survive, including but not limited to: intellectual property clauses, confidentiality obligations, indemnification, limitations of liability, dispute resolution, and governing law.

20.8 Changes to These Terms

We reserve the right to update, modify, or revise these TERMS OF SERVICE at any time, at our sole discretion. If we make material changes, we will notify you by:

  • Posting an updated version on this page with a revised “Last Updated” date at the top; and
  • Where required by law or applicable contract, providing notice by email or through a pop-up/banner notice on the Site.

Your continued use of the Site or Services after the updated Terms are posted constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must immediately stop using the Site and Services.

We encourage you to review these Terms periodically to ensure you are aware of any updates.

21. CONTACT INFORMATION

If you have any questions, concerns, complaints, or requests regarding these Terms or the Services offered by Digital Forge LTD, you may contact us using the details below:

Digital Forge LTD
12 Agiou Therapontos
Morfeas Complex, Flat 2
8036 Paphos, Cyprus

Email: support@digitalforge.click
Phone: +357 97 775 557
Website: https://digitalforge.click

We aim to respond to all written enquiries within 14 business days.